Macquarie University incident
Incident - Service Degraded, Intermittent Access, Partial Outage: Internet, Wi-Fi and VPN
Resolved after 6 days 15 hours, on October 12, 2023.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Oct 12, 2023, 07:58 AM UTC
Internet, Wi-Fi and VPN is currently experiencing intermittent access (partial outage/degradation). We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0160179 Services Affected: Internet, Wi-Fi and VPN Impact: Staff/Students/public For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email [email protected]
- investigating Oct 12, 2023, 09:54 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 13, 2023, 12:52 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 18, 2023, 11:11 PM UTC
This incident has been resolved.
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