Macquarie University incident
Incident - Service Unavailable / Service Outage: Multiple University and Hospital Services
Resolved after 1 day 6 hours, affecting CourseFinder and Handbook and 1 more, on October 30, 2023.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Oct 30, 2023, 10:49 PM UTC
Network infrastructure incident causing multiple University and Hospital services to be degraded or unavailable. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0161030 Services Affected: Multiple Impact: Staff/Students/public For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email [email protected]
- investigating Oct 30, 2023, 10:50 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 30, 2023, 11:33 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 01, 2023, 05:42 AM UTC
We are continuing to monitor for any further issues.
- resolved Nov 01, 2023, 05:42 AM UTC
This incident has been resolved.
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