Macquarie University incident
Incident - Service Unavailable / Service Outage: Nationwide Optus Outage impacting Incoming/Outgoing Calls
Resolved after 1 day 1 hour, affecting Telephony, on November 7, 2023.
This incident has been resolved, please advise of any subsequent service impact or degradation.
Affected components
Update timeline
- investigating Nov 07, 2023, 10:20 PM UTC
Nationwide Optus Outage impacting Incoming/Outgoing Calls for the Hospital, University and related business units. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0161488 Services Affected: Incoming/Outgoing communications (telephony) Impact: Staff/Students/public For more information, please contact the IT Service Desk on email [email protected]
- investigating Nov 08, 2023, 12:22 AM UTC
We are continuing to investigate this issue.
- investigating Nov 08, 2023, 01:47 AM UTC
Optus has said some services across its fixed and mobile are "gradually" being restored.
- investigating Nov 08, 2023, 03:05 AM UTC
We are continuing to investigate this issue.
- investigating Nov 08, 2023, 04:09 AM UTC
Optus has said some services across its fixed and mobile network continue to be "gradually" restoring.
- monitoring Nov 08, 2023, 05:42 AM UTC
As per previously communicated: Optus has said some services across its fixed and mobile network continue to be "gradually" restoring.
- resolved Nov 08, 2023, 11:27 PM UTC
This incident has been resolved, please advise of any subsequent service impact or degradation.
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