Macquarie University incident
Incident - Service Unavailable / Service Outage: Ascender Pay
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Resolved after 18 hours 41 minutes, on November 22, 2023.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Nov 22, 2023, 05:08 AM UTC
Ascender Pay is currently Unavailable. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0161900 Services Affected: Ascender Pay and associated services/integrations. Impact: Staff For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email [email protected]
- monitoring Nov 22, 2023, 06:11 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 22, 2023, 11:50 PM UTC
This incident has been resolved.
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