Macquarie University incident

Incident - Service Unavailable / Service Outage: ask.mq.edu.au

Resolved after 2 days 19 hours, on December 8, 2023.

monitoring Dec 08, 2023, 06:50 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 08, 2023, 04:36 AM UTC
Resolved
Dec 10, 2023, 11:56 PM UTC
Duration
2d 19h
Detected by Pingoru
Dec 08, 2023, 04:36 AM UTC

Update timeline

  1. investigating Dec 08, 2023, 04:36 AM UTC

    ask.mq.edu.au is currently Unavailable. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0162430 Services Affected: ask.mq.edu.au Impact: Students For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email [email protected]

  2. monitoring Dec 08, 2023, 06:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 10, 2023, 11:56 PM UTC

    This incident has been resolved.

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