Macquarie University incident
Incident - Service Unavailable / Service Outage: ask.mq.edu.au
Critical Vendor's status page →
Resolved after 17 hours 48 minutes, on December 11, 2023.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Dec 11, 2023, 03:44 AM UTC
ask.mq.edu.au is currently Unavailable. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0162475 Services Affected: ask.mq.edu.au Impact: Students For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email [email protected]
- investigating Dec 11, 2023, 03:44 AM UTC
We are continuing to investigate this issue.
- monitoring Dec 11, 2023, 04:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 11, 2023, 09:32 PM UTC
This incident has been resolved.
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