Resolved after 4 days 6 hours, affecting eStudent, on January 10, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jan 10, 2024, 11:02 PM UTC
eStudent is currently experiencing service degradation. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0163141 Services Affected: eStudent Impact: Staff/Students For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email [email protected]
- identified Jan 10, 2024, 11:34 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 11, 2024, 01:14 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating Jan 11, 2024, 03:48 AM UTC
We are currently re-investigating this issue.
- monitoring Jan 11, 2024, 11:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 15, 2024, 05:40 AM UTC
This incident has been resolved.
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