Resolved after 2 days 1 hour, affecting eStudent, on January 16, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
eStudent
Update timeline
- investigating Jan 16, 2024, 11:24 PM UTC
eStudent is currently experiencing service degradation. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0163141 Services Affected: eStudent Impact: Staff/Students For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email [email protected]
- monitoring Jan 18, 2024, 01:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 19, 2024, 01:06 AM UTC
This incident has been resolved.
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