Macquarie University incident
Incident - Service Degraded: OneNet Wi-Fi, OneNet Fixed Internet, and Eduroam Wi-Fi
Resolved after 5 days 18 hours, affecting OneNet WiFi and OneNet Wired and 1 more, on February 21, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Feb 21, 2024, 05:58 AM UTC
OneNet Wi-Fi, OneNet Fixed Internet, and Eduroam Wi-Fi are currently experiencing degradation. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0166079 Services Affected: OneNet Wi-Fi, OneNet Fixed Internet, and Eduroam Wi-Fi Impact: Staff/Students/public For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email [email protected]
- investigating Feb 21, 2024, 06:29 AM UTC
We are continuing to investigate this issue.
- monitoring Feb 21, 2024, 08:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 27, 2024, 12:45 AM UTC
This incident has been resolved.
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