Macquarie University incident

Incident - Reduced performance (degraded performance): Network

Resolved after 2 days 18 hours, affecting Network, on March 23, 2024.

monitoring Mar 24, 2024, 06:08 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 23, 2024, 05:27 AM UTC
Resolved
Mar 25, 2024, 11:39 PM UTC
Duration
2d 18h
Detected by Pingoru
Mar 23, 2024, 05:27 AM UTC

Affected components

Network

Update timeline

  1. investigating Mar 23, 2024, 05:27 AM UTC

    Network infrastructure, including related applications and services are currently experiencing reduced performance. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0168168 Services Affected: Network infrastructure, and related applications and services Impact: Staff/Students For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email [email protected]

  2. monitoring Mar 24, 2024, 06:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 25, 2024, 11:39 PM UTC

    This incident has been resolved.

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