Macquarie University incident
Incident - Service Unavailable / Service Outage: OneID and Password Change Portal
Resolved after 1 day 17 hours, affecting OneID, on March 24, 2024.
oneid.mq.edu.au and passwordchange.mq.edu.au is currently Unavailable. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0168194 & INC0168193 Services Affected: OneID and Password Change Portal Impact: Staff/Students For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email [email protected]
Affected components
Update timeline
- investigating Mar 24, 2024, 06:05 AM UTC
oneid.mq.edu.au and passwordchange.mq.edu.au is currently Unavailable. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0168194 & INC0168193 Services Affected: OneID and Password Change Portal Impact: Staff/Students For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email [email protected]
- resolved Mar 25, 2024, 11:39 PM UTC
This incident has been resolved.
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