Macquarie University incident

Incident - Service Degraded, Intermittent Access, Partial Outage: iLearn

Resolved after 56 minutes, affecting iLearn, on April 29, 2024.

investigating Apr 29, 2024, 08:01 AM UTC

iLearn is currently experiencing intermittent access (partial outage/degradation). Some users are encountering issues with logging in or loading pages. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0170249 Services Affected: iLearn Impact: staff, students For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email [email protected]

Started
Apr 29, 2024, 08:01 AM UTC
Resolved
Apr 29, 2024, 08:57 AM UTC
Duration
56m
Detected by Pingoru
Apr 29, 2024, 08:01 AM UTC

Affected components

iLearn

Update timeline

  1. investigating Apr 29, 2024, 08:01 AM UTC

    iLearn is currently experiencing intermittent access (partial outage/degradation). Some users are encountering issues with logging in or loading pages. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0170249 Services Affected: iLearn Impact: staff, students For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email [email protected]

  2. resolved Apr 29, 2024, 08:57 AM UTC

    This issue has been resolved.

Your product runs on more than Macquarie University

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →