Macquarie University incident
Incident - Service Unavailable / Service Outage: MQ ePayments (Online Payment Gateway) Xetta
Resolved after 21 hours 31 minutes, on January 22, 2025.
A fix has been implemented and we are monitoring the results.
Update timeline
- identified Jan 22, 2025, 02:59 AM UTC
MQ ePayments (Online Payment Gateway) Xetta is currently Unavailable. We are working to resolve this and apologise for any inconvenience caused. Estimated restoration is 16:00 AEDT. OneHelp Reference Number: INC0181705 Services Affected: MQ ePayments (Online Payment Gateway) Xetta Impact: Staff/Students For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email [email protected]
- monitoring Jan 22, 2025, 07:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 23, 2025, 12:31 AM UTC
This incident has been resolved.
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