Macquarie University incident
Incident - Service Degraded, Intermittent Access: OneNet Wi-Fi, OneNet Fixed Internet
Resolved after 14 days 17 hours, affecting OneNet WiFi and OneNet Wired, on March 6, 2025.
Mitigation actions have been taken to stabilise the OneNet Wired issue. Corrective actions for OneNet Wi-Fi will be applied Mon evening.
Affected components
Update timeline
- investigating Mar 06, 2025, 05:15 AM UTC
OneNet Wi-Fi, OneNet Fixed Internet is currently experiencing intermittent access / degradation We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: Pending Services Affected: OneNet Wi-Fi, OneNet Fixed Internet Impact: Staff/Students/public For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email [email protected]
- identified Mar 07, 2025, 05:05 AM UTC
Mitigation actions have been taken to stabilise the OneNet Wired issue. Corrective actions for OneNet Wi-Fi will be applied Mon evening.
- resolved Mar 20, 2025, 10:31 PM UTC
This incident has been resolved.
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