Macquarie University incident
AMIS/eStudent/ Finance One are currently not operational.
Resolved after 1 day, affecting FMIS (Finance One) and eStudent and 1 more, on June 4, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jun 04, 2025, 12:33 AM UTC
AMIS/eStudent/ Finance One are currently not operational. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0189262 Services Affected: eStudent, AMIS, Finance One (Staff/Students) For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email [email protected]
- investigating Jun 04, 2025, 01:32 AM UTC
Our vendor continues to investigate the service impact and is investigating corrective actions to resolve the impact.
- monitoring Jun 04, 2025, 03:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 05, 2025, 12:42 AM UTC
This incident has been resolved.
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