Macmillan Learning Achieve incident

Scores Taking Longer To Display

Minor Resolved View vendor source →

Macmillan Learning Achieve experienced a minor incident on November 7, 2025 affecting Gradebook and Gradebook, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2025, 03:14 PM UTC
Resolved
Nov 07, 2025, 03:25 PM UTC
Duration
11m
Detected by Pingoru
Nov 07, 2025, 03:14 PM UTC

Affected components

GradebookGradebook

Update timeline

  1. identified Nov 07, 2025, 03:14 PM UTC

    Starting around 11:45 PM EST on Thursday evening (11/7), a subset of Achieve assignments began experiencing delays in displaying saved scores. Our team has confirmed that all grades are saved and have not been lost. We are actively working to resolve the backlog and will provide an update as soon as the issue is resolved.

  2. resolved Nov 07, 2025, 03:25 PM UTC

    This issue has been resolved and all scores have been posted. The team will continue to monitor the application throughout the day to ensure there are no additional issues.