Macmillan Learning Achieve incident

Experiencing Issues

Resolved after 1 hour 57 minutes, on December 4, 2025.

resolved Dec 04, 2025, 03:18 PM UTC

This incident has been resolved as all Achieve services are now functioning as expected.

Started
Dec 04, 2025, 01:20 PM UTC
Resolved
Dec 04, 2025, 03:18 PM UTC
Duration
1h 57m
Detected by Pingoru
Dec 04, 2025, 01:20 PM UTC

Update timeline

  1. investigating Dec 04, 2025, 01:20 PM UTC

    Achieve is experiencing issues. The team is aware and engaged to bring the system back online.

  2. monitoring Dec 04, 2025, 03:11 PM UTC

    Our product team has identified the underlying cause of the issue and has restored Achieve for our Higher Ed customers on https://achieve.macmillanlearning.com/. They are currently working to restore Achieve for our High School customers on https://achieve.bfwpub.com/. We appreciate your patience as we work on restoring all of our Achieve services.

  3. resolved Dec 04, 2025, 03:18 PM UTC

    This incident has been resolved as all Achieve services are now functioning as expected.

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