Macmillan Learning Achieve experienced a major incident on December 4, 2025, lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 04, 2025, 01:20 PM UTC
Achieve is experiencing issues. The team is aware and engaged to bring the system back online.
- monitoring Dec 04, 2025, 03:11 PM UTC
Our product team has identified the underlying cause of the issue and has restored Achieve for our Higher Ed customers on https://achieve.macmillanlearning.com/. They are currently working to restore Achieve for our High School customers on https://achieve.bfwpub.com/. We appreciate your patience as we work on restoring all of our Achieve services.
- resolved Dec 04, 2025, 03:18 PM UTC
This incident has been resolved as all Achieve services are now functioning as expected.