Resolved after 16 hours 53 minutes, affecting Course Planner/Plan and Gradebook and 1 more, on January 12, 2026.
Achieve is loading as normal. Our teams are monitoring the system.
Affected components
Course Planner/PlanGradebookPeopleRead and PracticeReadingCampus LMS integration
Update timeline
- investigating Jan 12, 2026, 09:50 PM UTC
We are currently investigating an issue affecting our Higher Ed users who see long load times or blank pages when attempting to access Achieve. We will share more updates as soon as they are available.
- monitoring Jan 12, 2026, 10:53 PM UTC
Achieve is loading as normal. Our teams are monitoring the system.
- resolved Jan 13, 2026, 02:44 PM UTC
Achieve is working as expected. The team will continue to monitor performance.
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