Macmillan Learning Achieve incident

LearningCurve Appearing Blank

Notice Resolved View vendor source →

Macmillan Learning Achieve experienced a notice incident on January 27, 2026, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 03:51 PM UTC
Resolved
Jan 29, 2026, 12:44 PM UTC
Duration
1d 20h
Detected by Pingoru
Jan 27, 2026, 03:51 PM UTC

Update timeline

  1. investigating Jan 27, 2026, 03:51 PM UTC

    There have been reports that some users are experiencing an issue with LearningCurve assignments. Our team is investigating. If your LearningCurve activity is blank, please try our troubleshooting steps (https://mhe.my.site.com/macmillanlearning/s/article/Assignments-appearing-blank-or-not-loading) and specifically, please clear your browser's cache and cookies and then refresh the page.

  2. identified Jan 28, 2026, 03:25 PM UTC

    We are experiencing an issue where LearningCurve/adaptive quizzing assignments may appear blank for students. Our technical team believes they have identified the issue and they are testing a fix. We will have more information after 1pm ET. While we work on a fix, students who are experiencing this issue should follow the troubleshooting steps -- https://mhe.my.site.com/macmillanlearning/s/article/Assignments-appearing-blank-or-not-loading -- specifically, please clear browser's cache and cookies and then refresh the page.

  3. identified Jan 28, 2026, 06:55 PM UTC

    We are experiencing an issue where LearningCurve/adaptive quizzing assignments may appear blank for students. Our technical team believes they have identified a fix and they are in the final phase of testing. The team is targeting a 7am (eastern time) deployment. We do not anticipate downtime associated with the deployment. Until then, students who are experiencing this issue should follow the troubleshooting steps -- https://mhe.my.site.com/macmillanlearning/s/article/Assignments-appearing-blank-or-not-loading -- specifically, please clear browser's cache and cookies and then refresh the page.

  4. resolved Jan 29, 2026, 12:44 PM UTC

    We released a fix this morning that resolved the issue that some students were experiencing when trying to access LearningCurve/Adaptive Quizzing assignments. Services are now fully restored. Our team will continue to monitor the system. Thank you for your patience!