Resolved after 44 minutes, affecting Web Application and Data Processing Services and 1 more, on February 14, 2025.
While the issue is resolved, we are in communication with our cloud services provider to determine the root cause and identify steps to prevent future occurrences.
Affected components
Update timeline
- investigating Feb 14, 2025, 09:22 PM UTC
We are currently investigating an issue that is causing MachineMetrics to be inaccessible. We will post here when more information is available.
- investigating Feb 14, 2025, 09:34 PM UTC
The MachineMetrics Web Application is accessible again. There was a short period when data was buffered on edge devices and the backlog is being processed.
- investigating Feb 14, 2025, 09:43 PM UTC
The backlog of machine data has been processed at this time and data displayed in the MachineMetrics application should be up-to-date.
- investigating Feb 14, 2025, 09:50 PM UTC
While the issue is resolved, we are in communication with our cloud services provider to determine the root cause and identify steps to prevent future occurrences.
- resolved Feb 14, 2025, 10:06 PM UTC
This incident has been resolved.
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