MachineMetrics incident

Shift Based Reporting Inaccurate

Resolved after 2 hours 20 minutes, affecting Data Processing Services, on August 19, 2026.

monitoring Aug 19, 2026, 03:24 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 19, 2026, 01:54 PM UTC
Resolved
Aug 19, 2026, 04:15 PM UTC
Duration
2h 20m
Detected by Pingoru
Aug 19, 2026, 01:54 PM UTC

Affected components

Data Processing Services

Update timeline

  1. identified Aug 19, 2026, 01:54 PM UTC

    We have an issue impacting a subset of customers where shift based reporting has become unreliable for data from the last few days. A fix has been identified and we are working on applying it.

  2. monitoring Aug 19, 2026, 03:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2026, 04:15 PM UTC

    This incident has been resolved.

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