MachineMetrics incident

Elevated Query Execution Times

Resolved after 2 hours, affecting Web Application and Operator Dashboard, on May 5, 2025.

monitoring May 05, 2025, 02:03 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 05, 2025, 12:09 PM UTC
Resolved
May 05, 2025, 02:09 PM UTC
Duration
2h
Detected by Pingoru
May 05, 2025, 12:09 PM UTC

Affected components

Web ApplicationOperator Dashboard

Update timeline

  1. investigating May 05, 2025, 12:09 PM UTC

    We are currently experiencing elevated query execution times on one of our databases. This might cause some features of our user interface (e.g., the timelines) to load slower.

  2. identified May 05, 2025, 12:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 05, 2025, 02:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 05, 2025, 02:09 PM UTC

    This incident has been resolved.

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