MachineMetrics incident

AWS Outage

Resolved after 5 hours 38 minutes, affecting Web Application and Data Processing Services and 1 more, on October 20, 2025.

resolved Oct 21, 2025, 01:19 AM UTC

Our services were affected earlier today by a widespread AWS outage that caused disruptions across multiple providers. We implemented a the necessary workarounds based on updated guidance, and this restored all systems to normal operation. Everything is now fully operational. We’ll continue to monitor the situation.

Started
Oct 20, 2025, 07:40 PM UTC
Resolved
Oct 21, 2025, 01:19 AM UTC
Duration
5h 38m
Detected by Pingoru
Oct 20, 2025, 07:40 PM UTC

Affected components

Web ApplicationData Processing ServicesOperator Dashboard

Update timeline

  1. identified Oct 20, 2025, 07:40 PM UTC

    Outage with AWS

  2. monitoring Oct 20, 2025, 07:45 PM UTC

    All systems are operational at this moment; however, due to instability reported by our cloud services provider throughout the day, we will leave this incident open and will post updates as more information is available.

  3. monitoring Oct 20, 2025, 07:58 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 21, 2025, 01:19 AM UTC

    Our services were affected earlier today by a widespread AWS outage that caused disruptions across multiple providers. We implemented a the necessary workarounds based on updated guidance, and this restored all systems to normal operation. Everything is now fully operational. We’ll continue to monitor the situation.

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