MachineMetrics incident

Increased Error Rate

Resolved after 2 hours 44 minutes, affecting Web Application and Data Processing Services and 1 more, on January 28, 2026.

monitoring Jan 28, 2026, 06:53 AM UTC

A fix as been implemented and we are monitoring the results. Historical data is being processed and reports will reflect correct values as soon as that completes.

Started
Jan 28, 2026, 04:28 AM UTC
Resolved
Jan 28, 2026, 07:12 AM UTC
Duration
2h 44m
Detected by Pingoru
Jan 28, 2026, 04:28 AM UTC

Affected components

Web ApplicationData Processing ServicesOperator Dashboard

Update timeline

  1. investigating Jan 28, 2026, 04:28 AM UTC

    We are currently investigating an increased error rate that is impacting historical reporting data. We will post updates as they are available. Thank you for your patience while we work to address the issue.

  2. identified Jan 28, 2026, 05:30 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 28, 2026, 06:53 AM UTC

    A fix as been implemented and we are monitoring the results. Historical data is being processed and reports will reflect correct values as soon as that completes.

  4. resolved Jan 28, 2026, 07:12 AM UTC

    This incident has been resolved.

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