Resolved after 20 minutes, affecting Web Application and Data Processing Services and 1 more, on May 28, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating May 28, 2026, 12:42 PM UTC
We are currently investigating an issue that is causing some core data systems to be unavailable. This impacts most areas of our product including Labor Ticket submission, ERP sync, Operator View, Timeline and other real-time reporting applications in the core product and in external systems.
- identified May 28, 2026, 12:43 PM UTC
We are still investigating the cause; however, we were able to identify a workaround and are now implementing a fix.
- monitoring May 28, 2026, 12:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 28, 2026, 01:02 PM UTC
This incident has been resolved.
Your product runs on more than MachineMetrics
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services