MachineMetrics incident

Some Web Pages Failing

Resolved after 57 minutes, affecting Web Application, on June 18, 2026.

resolved Jun 18, 2026, 06:27 PM UTC

The fix has been deployed to all production environments and pages should be loading normally now. A page reload may be required for the fix to apply in some cases.

Started
Jun 18, 2026, 05:29 PM UTC
Resolved
Jun 18, 2026, 06:27 PM UTC
Duration
57m
Detected by Pingoru
Jun 18, 2026, 05:29 PM UTC

Affected components

Web Application

Update timeline

  1. identified Jun 18, 2026, 05:29 PM UTC

    We are currently implementing fixes for an issue which is impacting some pages of the application. ShopPulse is unaffected, API endpoints and data ingestion are not impacted. There are a small number of pages that are failing to load.

  2. identified Jun 18, 2026, 06:07 PM UTC

    The fixes impacting page loads are deploying at this time

  3. resolved Jun 18, 2026, 06:27 PM UTC

    The fix has been deployed to all production environments and pages should be loading normally now. A page reload may be required for the fix to apply in some cases.

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