Lyrical Host incident

Ticket system issues

Ongoing since 03:17 PM UTC, affecting Lyrical Host and Lyrical Host Hub.

investigating Nov 11, 2026, 03:17 PM UTC

Customers may be seeing difficulties raising or responding to tickets at the moment. We’re investigating the situation with a view to resolving it shortly. In the meantime, for high priority urgent issues please contact us at [email protected] (please do not include any passwords or sensitive information in your email). Thanks for your patience!

Started
Nov 11, 2026, 03:17 PM UTC
Resolved
Ongoing
Duration
● 7m
Detected by Pingoru
Nov 11, 2026, 03:17 PM UTC

Affected components

Lyrical HostLyrical Host Hub

Update timeline

  1. investigating Nov 11, 2026, 03:17 PM UTC

    Customers may be seeing difficulties raising or responding to tickets at the moment. We’re investigating the situation with a view to resolving it shortly. In the meantime, for high priority urgent issues please contact us at [email protected] (please do not include any passwords or sensitive information in your email). Thanks for your patience!

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