Lyrical Host experienced a major incident on September 22, 2026 affecting Your Services and Email Services and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 22, 2026, 02:55 PM UTC
A minority of customers may currently be seeing 503 errors or other disruptions when trying to access their websites or Lyrical Host services. This is specifically affecting people being routed via Frankfurt, Germany, and Los Angeles, US (this can include other European and US locations even if you are outside these cities). If you have a VPN you can connect by using a different working location to your current one by selecting London, New York, or an alternative destination. Thank you for your patience while we work on fixing this issue ASAP!
- resolved Sep 22, 2026, 04:31 PM UTC
This is now resolved, thank you for your patience.