Lynes Outage History

Lynes partial outage · 1 active incident View live status →

Pingoru has recorded 56 incidents for Lynes: 15 in the last 12 months and 2 in the last 90 days.

Source: status.lynes.io

56incidents recorded
15last 12 months
2last 90 days
10 hourstypical duration

Incidents, newest first

Minor October 28, 2026 Call disruptions SUBS 1h 24m Subs

Started Oct 28, 2026, 02:21 PM UTC· resolved Oct 28, 2026, 03:45 PM UTC

  1. investigating Oct 28, 2026, 02:21 PM UTC

    Some users are experiencing disruptions with incoming calls, troubleshooting is ongoing.

  2. resolved Oct 28, 2026, 03:45 PM UTC

    Previous disturbance has been remedied. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

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Minor June 2, 2026 Call disturbance 22h 21m Subs

Started Jun 02, 2026, 10:38 AM UTC· resolved Jun 03, 2026, 08:59 AM UTC

  1. investigating Jun 02, 2026, 10:38 AM UTC

    We are currently experiencing an issue that in some cases can cause calls to drop unexpectedly. We are actively working to identify and address the cause. We apologize for any inconvenience this may cause.

  2. resolved Jun 03, 2026, 08:59 AM UTC

    Following an update from a subcontractor, the previous disruption has been resolved. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to prevent similar disruptions in the future.

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Minor May 21, 2026 Disturbance 1h 46m Phone system

Started May 21, 2026, 12:20 PM UTC· resolved May 21, 2026, 02:06 PM UTC

  1. investigating May 21, 2026, 12:20 PM UTC

    We are currently experiencing issues with number provisioning. Our technicians are working intensively to solve the problem.

  2. resolved May 21, 2026, 02:06 PM UTC

    Previous disturbance has been remedied. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

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Minor April 30, 2026 Call disturbance 24m Phone system

Started Apr 30, 2026, 11:00 AM UTC· resolved Apr 30, 2026, 11:24 AM UTC

  1. investigating Apr 30, 2026, 11:00 AM UTC

    Some users are experiencing interference with incoming calls to the switchboard, troubleshooting is ongoing.

  2. resolved Apr 30, 2026, 11:24 AM UTC

    The previous outage has been resolved. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on efforts to prevent similar outages in the future.

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Minor March 17, 2026 TELIA - Silent calls 6m Telia

Started Mar 17, 2026, 08:11 AM UTC· resolved Mar 17, 2026, 08:17 AM UTC

  1. investigating Mar 17, 2026, 08:11 AM UTC

    Some users are experiencing disruptions with silent calls to the Telia, troubleshooting is ongoing.

  2. resolved Mar 17, 2026, 08:17 AM UTC

    The service is back online and the 'silent call' issue has been resolved. Telia apologize for the interruption.

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Minor February 14, 2026 Some users may experience that the chat is not loading. 6h 4m

Started Feb 14, 2026, 07:01 AM UTC· resolved Feb 14, 2026, 01:05 PM UTC

  1. investigating Feb 14, 2026, 07:01 AM UTC

    We are currently experiencing issues with the chat service. Troubleshooting is in progress and we are working to resolve the issue as quickly as possible.

  2. resolved Feb 14, 2026, 01:05 PM UTC

    Solved at 14.05

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Minor February 12, 2026 Provisioning issue 1d 6h

Started Feb 12, 2026, 08:04 AM UTC· resolved Feb 13, 2026, 02:39 PM UTC

  1. investigating Feb 12, 2026, 08:04 AM UTC

    Some users are currently experiencing problems with provisioning on parts of the system which can affect setting up new numbers or changes on SIM-cards.

  2. investigating Feb 13, 2026, 11:02 AM UTC

    The provisioning issues are still ongoing and may continue to affect setup of new numbers and changes on SIM-cards. We are investigating with highest priority and will provide an update as soon as possible.

  3. resolved Feb 13, 2026, 02:39 PM UTC

    Provisioning services are now back online, and the earlier issues affecting number setup and SIM-card changes have been resolved. If you are still experiencing issues, please restart your phone. If the issue persists, contact our support for manual assistance.

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Minor February 11, 2026 Provisioning issue 55m Phone system

Started Feb 11, 2026, 07:53 AM UTC· resolved Feb 11, 2026, 08:48 AM UTC

  1. investigating Feb 11, 2026, 07:53 AM UTC

    Some users are currently experiencing problems with provisioning on parts of the system which can affect setting up new numbers or mex on/off.

  2. resolved Feb 11, 2026, 08:48 AM UTC

    Provisioning services are back online. The earlier issues affecting number setups and MEX have been cleared. We appreciate your patience while we investigated this.

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Minor January 28, 2026 Login issues with iOS app 1d 18h

Started Jan 28, 2026, 01:31 PM UTC· resolved Jan 30, 2026, 08:22 AM UTC

  1. investigating Jan 28, 2026, 01:31 PM UTC

    We are currently investigating reports of login issues affecting our iPhone application. Our technical team is actively working to identify and resolve the cause as quickly as possible.

  2. identified Jan 29, 2026, 06:55 AM UTC

    We are continuing our efforts to resolve the login issues for iPhone users as a top priority. Our technical team is working tirelessly to find a solution. We sincerely apologize for any inconvenience caused and appreciate your continued patience.

  3. identified Jan 30, 2026, 08:21 AM UTC

    We are still working intensively to resolve the login issues for iPhone, but unfortunately, it is taking longer than expected. We sincerely apologize for any inconvenience this is causing and appreciate your patience as we do everything possible to resolve this.

  4. resolved Jan 30, 2026, 08:22 AM UTC

    We have deployed a fix for iOS resolving login issues on older versions; please force close and restart the app for the changes to take effect.

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Minor January 15, 2026 Operational disruption Telia/Subs 6h 56m Telia

Started Jan 15, 2026, 07:59 AM UTC· resolved Jan 15, 2026, 02:55 PM UTC

  1. investigating Jan 15, 2026, 07:59 AM UTC

    Telia and Sub's customers may currently experience disruptions such as stutters or delays in calls. Technicians troubleshoot.

  2. resolved Jan 15, 2026, 02:55 PM UTC

    Previous disturbance has been remedied. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

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Minor January 10, 2026 Agents logged out in answer groups 5h 25m Phone system

Started Jan 10, 2026, 11:00 AM UTC· resolved Jan 10, 2026, 04:25 PM UTC

  1. investigating Jan 10, 2026, 11:00 AM UTC

    Right now, some agents in answer groups may experience being logged out and need to log in again. We are actively troubleshooting and working to restore this as soon as possible. Troubleshooting is ongoing.

  2. resolved Jan 10, 2026, 04:25 PM UTC

    The issue has now been resolved. Thank you for your patience!

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Minor January 1, 2026 App availability 20m Desktop app, Mobile app

Started Jan 01, 2026, 01:02 PM UTC· resolved Jan 01, 2026, 01:22 PM UTC

  1. investigating Jan 01, 2026, 01:02 PM UTC

    Right now there may be problems using the app, such as chatting and logging in.

  2. identified Jan 01, 2026, 01:21 PM UTC

    The issue has been identified and we are currently working on a fix.

  3. resolved Jan 01, 2026, 01:22 PM UTC

    The issue has been resolved and systems are fully operational since 14:20. We will continue to monitor the situation to ensure stability. We apologize for any inconvenience caused.

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Minor November 18, 2025 Degraded functions 7h 9m Phone system

Started Nov 18, 2025, 12:19 PM UTC· resolved Nov 18, 2025, 07:28 PM UTC

  1. investigating Nov 18, 2025, 12:19 PM UTC

    We are currently seeing that external disruptions on the internet are affecting parts of the app. This may mean that some features are loading slower or not working as normal. The telephony works as usual otherwise.

  2. monitoring Nov 18, 2025, 02:46 PM UTC

    We now see that our services are gradually starting to recover and function again after today's disturbance. We are monitoring the situation closely until everything is completely stable.

  3. resolved Nov 18, 2025, 07:28 PM UTC

    This incident was resolved at Nov 18, 19:28 UTC

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Minor November 6, 2025 Provisioning issue SUBS 9h 32m

Started Nov 06, 2025, 12:01 PM UTC· resolved Nov 06, 2025, 09:34 PM UTC

  1. investigating Nov 06, 2025, 12:01 PM UTC

    We are currently experiencing issues with provisioning SUBS. This affects the ability to create, change, or delete subscriptions. Our technicians are working intensively to solve the problem.

  2. resolved Nov 06, 2025, 09:34 PM UTC

    Previous interference should now be fixed since 21:34. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

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Minor October 27, 2025 Call disturbance 17h 2m

Started Oct 27, 2025, 02:49 PM UTC· resolved Oct 28, 2025, 07:51 AM UTC

  1. resolved Oct 27, 2025, 02:49 PM UTC

    Previous disturbance has been remedied. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

  2. investigating Oct 27, 2025, 02:49 PM UTC

    Some users are experiencing interference with outgoing calls through the PBX, troubleshooting is ongoing.

  3. resolved Oct 28, 2025, 07:51 AM UTC

    Previous disturbance has been remedied since about 16:00 yesterday. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

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Minor October 27, 2025 Call disruption 1h 36m Phone system

Started Oct 27, 2025, 06:46 AM UTC· resolved Oct 27, 2025, 08:23 AM UTC

  1. investigating Oct 27, 2025, 06:46 AM UTC

    Some users are experiencing interference with calls to and from the PBX, troubleshooting is ongoing.

  2. resolved Oct 27, 2025, 08:23 AM UTC

    Previous disturbance has been remedied since 08:54. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

Read the full incident report →

Minor October 24, 2025 Provisioning issue SUBS 2h 21m

Started Oct 24, 2025, 11:13 AM UTC· resolved Oct 24, 2025, 01:35 PM UTC

  1. investigating Oct 24, 2025, 11:13 AM UTC

    We are currently experiencing issues with provisioning SUBS. This affects the ability to create, change, or delete subscriptions. Our technicians are working intensively to solve the problem.

  2. resolved Oct 24, 2025, 01:35 PM UTC

    Previous interference should now be fixed since 15:23. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

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Minor October 3, 2025 Provisioning issue SUBS 1s

Started Oct 03, 2025, 06:57 AM UTC· resolved Oct 03, 2025, 06:58 AM UTC

  1. investigating Oct 03, 2025, 06:57 AM UTC

    We are currently experiencing issues with provisioning SUBS. This affects the ability to create, change, or delete subscriptions. Our technicians are working intensively to solve the problem.

  2. resolved Oct 03, 2025, 06:58 AM UTC

    Previous interference should now be fixed since 09:52. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

Read the full incident report →

Minor September 15, 2025 Call disturbance 20m Phone system

Started Sep 15, 2025, 11:30 AM UTC· resolved Sep 15, 2025, 11:50 AM UTC

  1. investigating Sep 15, 2025, 11:30 AM UTC

    Some users are experiencing interference with incoming calls to the switchboard, troubleshooting is ongoing.

  2. resolved Sep 15, 2025, 11:50 AM UTC

    The previous outage has been resolved. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on efforts to prevent similar outages in the future.

Read the full incident report →

Minor August 18, 2025 App availability 33m Desktop app, Mobile app

Started Aug 18, 2025, 07:06 AM UTC· resolved Aug 18, 2025, 07:40 AM UTC

  1. investigating Aug 18, 2025, 07:06 AM UTC

    Right now there may be problems using the app, such as chatting and logging in.

  2. resolved Aug 18, 2025, 07:40 AM UTC

    The previous outage has been resolved. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on efforts to prevent similar outages in the future.

Read the full incident report →

Minor June 30, 2025 Conversational Intelligence disturbance 53m Call recording

Started Jun 30, 2025, 11:28 AM UTC· resolved Jun 30, 2025, 12:22 PM UTC

  1. investigating Jun 30, 2025, 11:28 AM UTC

    Some users are experiance issues with conversational intelligens, troubleshooting is ongoing.

  2. resolved Jun 30, 2025, 12:22 PM UTC

    Previous disturbance has been remedied. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

Read the full incident report →

Minor June 30, 2025 Provisioning issue SUBS 6h 54m

Started Jun 30, 2025, 06:20 AM UTC· resolved Jun 30, 2025, 01:14 PM UTC

  1. investigating Jun 30, 2025, 06:20 AM UTC

    Our subcontractor is working intensively to resolve the issue, and we are closely monitoring the development. We will provide more information as soon as we have a new status update.

  2. investigating Jun 30, 2025, 06:20 AM UTC

    Some users are currently experiencing problems with provisioning on parts of the system which can affect setting up new numbers or mex on/off and controll of data usage

  3. resolved Jun 30, 2025, 01:14 PM UTC

    We're happy to confirm that the outage was resolved yesterday at 3:14 PM CEST. The system has been closely monitored overnight and is now functioning as it should. Thank you for your patience.

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Minor June 13, 2025 One-way sound 2h 1m Phone system

Started Jun 13, 2025, 09:13 AM UTC· resolved Jun 13, 2025, 11:14 AM UTC

  1. investigating Jun 13, 2025, 09:13 AM UTC

    We're working on a solution, we apologize for any inconvenience this may have caused you.

  2. investigating Jun 13, 2025, 09:13 AM UTC

    Some users experience interference with incoming and outgoing calls to the PBX where the experience is one-way audio. Troubleshooting is ongoing.

  3. resolved Jun 13, 2025, 11:14 AM UTC

    Previous disturbance has been remedied. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

Read the full incident report →

Minor June 12, 2025 Call issues 1m

Started Jun 12, 2025, 09:06 AM UTC· resolved Jun 12, 2025, 09:08 AM UTC

  1. investigating Jun 12, 2025, 09:06 AM UTC

    Some users has reported issues with Subs and calls

  2. resolved Jun 12, 2025, 09:08 AM UTC

    Previous disturbance has been remedied. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future. If you still experience problems, please contact our support team for further troubleshooting.

Read the full incident report →

Minor May 12, 2025 Operational disruption Tre 3h 26m Three

Started May 12, 2025, 08:50 AM UTC· resolved May 12, 2025, 12:16 PM UTC

  1. investigating May 12, 2025, 08:50 AM UTC

    Tre customers may experience disruptions that affect calls, their technicians are troubleshooting.

  2. resolved May 12, 2025, 12:16 PM UTC

    Operator Tre announces that the fault has been rectified.

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