Lynes incident

Provisioning issue SUBS

Minor Resolved View vendor source →

Lynes experienced a minor incident on June 30, 2025, lasting 6h 53m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2025, 06:20 AM UTC
Resolved
Jun 30, 2025, 01:14 PM UTC
Duration
6h 53m
Detected by Pingoru
Jun 30, 2025, 06:20 AM UTC

Update timeline

  1. investigating Jun 30, 2025, 06:20 AM UTC

    Our subcontractor is working intensively to resolve the issue, and we are closely monitoring the development. We will provide more information as soon as we have a new status update.

  2. investigating Jun 30, 2025, 06:20 AM UTC

    Some users are currently experiencing problems with provisioning on parts of the system which can affect setting up new numbers or mex on/off and controll of data usage

  3. resolved Jun 30, 2025, 01:14 PM UTC

    We're happy to confirm that the outage was resolved yesterday at 3:14 PM CEST. The system has been closely monitored overnight and is now functioning as it should. Thank you for your patience.