Lynes incident

Provisioning issue

Minor Resolved View vendor source →

Lynes experienced a minor incident on February 12, 2026, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2026, 08:07 AM UTC
Resolved
Feb 13, 2026, 02:39 PM UTC
Duration
1d 6h
Detected by Pingoru
Feb 12, 2026, 08:07 AM UTC

Update timeline

  1. investigating Feb 12, 2026, 08:04 AM UTC

    Some users are currently experiencing problems with provisioning on parts of the system which can affect setting up new numbers or changes on SIM-cards.

  2. investigating Feb 13, 2026, 11:02 AM UTC

    The provisioning issues are still ongoing and may continue to affect setup of new numbers and changes on SIM-cards. We are investigating with highest priority and will provide an update as soon as possible.

  3. resolved Feb 13, 2026, 02:39 PM UTC

    Provisioning services are now back online, and the earlier issues affecting number setup and SIM-card changes have been resolved. If you are still experiencing issues, please restart your phone. If the issue persists, contact our support for manual assistance.