Lynes Outage History

Lynes partial outage · 1 active incident View live status →

Pingoru has recorded 56 incidents for Lynes: 15 in the last 12 months and 2 in the last 90 days.

Source: status.lynes.io

56incidents recorded
15last 12 months
2last 90 days
10 hourstypical duration

Incidents, newest first

Minor April 22, 2025 High Load on Call Log Systems 1d 23h Phone system, Analytics

Started Apr 22, 2025, 12:20 PM UTC· resolved Apr 24, 2025, 11:45 AM UTC

  1. identified Apr 22, 2025, 12:20 PM UTC

    We are currently experiencing a very high load on our call log databases. To address this, we will be increasing system capacity tonight at 22:00. During this upgrade, there may be a brief period where some call logs might not be saved correctly. This only affects the logging of calls – the calls themselves will not be impacted and will function as normal. We apologize for any inconvenience this may cause and thank you for your patience.

  2. monitoring Apr 22, 2025, 09:19 PM UTC

    Capacity has been incresed

  3. investigating Apr 23, 2025, 09:00 AM UTC

    We are currently experiencing a very high load on our call log databases

  4. monitoring Apr 23, 2025, 10:50 AM UTC

    Issue has been patched and monitored since 12:00

  5. resolved Apr 24, 2025, 11:45 AM UTC

    Issue has been resolved since 12:00 yesterday

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Minor April 17, 2025 Some users are currently experiencing issues with incoming calls in answer groups. Troubleshooting is in progress. 1h 2m Phone system

Started Apr 17, 2025, 11:31 AM UTC· resolved Apr 17, 2025, 12:33 PM UTC

  1. investigating Apr 17, 2025, 11:31 AM UTC

    Some users are currently experiencing issues with incoming calls in answer groups. Troubleshooting is in progress.

  2. resolved Apr 17, 2025, 12:33 PM UTC

    The issue was resolved at 13:57.

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Minor April 3, 2025 Operational disruption Tre 3h 49m Three

Started Apr 03, 2025, 07:58 AM UTC· resolved Apr 03, 2025, 11:48 AM UTC

  1. investigating Apr 03, 2025, 07:58 AM UTC

    Tre customers may currently experience disruptions affecting calls. Tre's technicians are troubleshooting.

  2. resolved Apr 03, 2025, 11:48 AM UTC

    Tre announces that the error has been rectified. A restart of the mobile may be required if problems persist.

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Minor March 11, 2025 Text-to-speech disturbance 3m Phone system

Started Mar 11, 2025, 07:21 AM UTC· resolved Mar 11, 2025, 07:24 AM UTC

  1. investigating Mar 11, 2025, 07:21 AM UTC

    Some users are experiencing interference with incoming calls to numbers that have a text-to-speech, troubleshooting is ongoing.

  2. resolved Mar 11, 2025, 07:24 AM UTC

    Previous disturbance has been remedied. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

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Minor February 18, 2025 Operational disruption Tele2 2h 50m Tele2

Started Feb 18, 2025, 07:14 AM UTC· resolved Feb 18, 2025, 10:04 AM UTC

  1. investigating Feb 18, 2025, 07:14 AM UTC

    Tele2 customers may experience interference that affects calls, their technicians are troubleshooting. Tele2 recommends restarting the mobile phone in case of problems.

  2. resolved Feb 18, 2025, 10:04 AM UTC

    Tele2 announces that the error has been rectified. A restart of the mobile may be required if problems persist.

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Minor January 28, 2025 Provisioning issue 7h 33m Phone system

Started Jan 28, 2025, 08:04 AM UTC· resolved Jan 28, 2025, 03:38 PM UTC

  1. investigating Jan 28, 2025, 08:04 AM UTC

    Some users are currently experiencing problems with provisioning on parts of the system which can affect setting up new numbers or mex on/off.

  2. investigating Jan 28, 2025, 08:27 AM UTC

    The provisioning is now resolved but we ask everyone to hold off on making changes until the system has stabilized. We'll update with more information when it's available.

  3. monitoring Jan 28, 2025, 09:57 AM UTC

    We're seeing that the is starting to stabilize, users can now start doing changes again and we'll monitor the situation.

  4. resolved Jan 28, 2025, 03:38 PM UTC

    Previous disturbance has been remedied. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

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Minor January 15, 2025 Operational disruption Tre 20d 23h Three

Started Jan 15, 2025, 09:31 AM UTC· resolved Feb 05, 2025, 08:41 AM UTC

  1. investigating Jan 15, 2025, 09:31 AM UTC

    Some customers using the carrier Tre may currently experience disruptions affecting calls.

  2. identified Jan 15, 2025, 10:08 AM UTC

    The operator Tre is working to solve the problem and a solution is expected to be in place next week.

  3. identified Jan 27, 2025, 07:58 AM UTC

    Due to previous operational disruption, tests will be carried out in week 5 with an expected release during week 6.

  4. identified Feb 04, 2025, 03:28 PM UTC

    An update will be tested and implemented tonight.

  5. resolved Feb 05, 2025, 08:41 AM UTC

    Operator Tre announces that the fault has been rectified.

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