Luno experienced a notice incident on December 18, 2025, lasting 14h 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Dec 18, 2025, 05:05 PM UTC
We have identified an issue causing XRP transactions to experience longer-than-normal processing times. Customers will experience delays when attempting to send XRP cryptocurrency Our team is working on this as a priority.
- resolved Dec 19, 2025, 07:18 AM UTC
Update: We are no longer seeing any delays for XRP cryptocurrency sends. We appreciate your understanding in this matter.