Public Holiday Reminder - Withdrawal Requests will take longer than usual in Indonesia

Update timeline

1. identified Mar 17, 2026, 11:16 AM UTC

   Selama libur dan cuti bersama Idulfitri pada tanggal 18 Maret - 24 Maret 2026, penarikan dana akan diproses seperti biasa dengan limit berikut: - Penarikan ke bank BCA, BNI, Mandiri, BRI, Danamon, Permata & CIMB di bawah 10 miliar rupiah - Penarikan ke bank lainnya di bawah 250 juta rupiah Jika jumlah penarikan Anda lebih besar dari limit di atas, pisahkan penarikan ke dalam jumlah yang lebih kecil untuk beberapa kali penarikan. Proses penarikan dana akan kembali berjalan normal pada 25 Maret 2026. Perlu diperhatikan bahwa proses deposit tidak terpengaruh oleh libur dan cuti bersama Idulfitri. -- During the Eid holiday period, you may notice minor changes to withdrawal limits due to the Bank Holiday. Between 18 March and 24 March 2026, the following withdrawal limits will apply: - Withdrawal limit to BCA, BNI, Mandiri, BRI, Danamon, Permata & CIMB accounts must be under 10 billion rupiahs - Withdrawal limit to other bank accounts must be under 250 million rupiahs If the withdrawal amount exceeds the above limits, you may need to separate your withdrawal into multiple smaller transactions. Usual withdrawal limits will return on 25 March 2026. Please note that deposits will be unaffected.

2. resolved Mar 25, 2026, 02:01 AM UTC

   Withdrawals are now being processed as scheduled. Thank you.