Luno experienced a notice incident on June 3, 2026, lasting 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jun 03, 2026, 06:03 AM UTC
We have identified an issue causing customers in Nigeria to experience delays with deposits and withdrawals. Unfortunately is due to an issue caused by our third party, and we are working with them to get it fixed as soon as possible We apologise for the inconvenience caused.
- resolved Jun 03, 2026, 06:15 AM UTC
Update: We are no longer seeing delays to deposits and withdrawals in Nigeria. We appreciate your understanding in this matter.