Luno incident

Public Holiday Reminder - Withdrawal Requests will take longer than usual in Malaysia

Notice Resolved View vendor source →

Luno experienced a notice incident on May 29, 2026, lasting 4d 16h. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 08:54 AM UTC
Resolved
Jun 03, 2026, 01:40 AM UTC
Duration
4d 16h
Detected by Pingoru
May 29, 2026, 08:54 AM UTC

Update timeline

  1. identified May 29, 2026, 08:54 AM UTC

    The 1st and 2nd of June 2026 are public holidays in Malaysia, during which banks do not process payments. This means any withdrawals from Luno sent to the banks won’t be processed until the 3rd of June 2026. Please note that this only applies to MYR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements. Please view our full withdrawal schedule via the link below: https://www.luno.com/help/articles/11000022934 __ Notis Cuti Umum - Permintaan Pengeluaran akan mengambil tempoh yang lebih lama daripada biasa di Malaysia. 1hb dan 2hb Jun 2026 ialah cuti umum di Malaysia. Justeru itu, bank-bank tidak akan memproses apa-apa pembayaran pada tarikh ini. Sebarang pengeluaran daripada Luno yang dihantar ke pihak bank tidak akan diproses sehingga 3hb Jun 2026.

  2. resolved Jun 03, 2026, 01:40 AM UTC

    Withdrawals are now being processed as scheduled. Thank you.