Luno experienced a notice incident on April 21, 2026, lasting 43m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Apr 21, 2026, 09:29 AM UTC
Current Status: Customers executing a high frequency of orders may see a delay with balance updates in their account once their order is executed. We are working to resolve this as soon as possible. We appreciate your understanding in this matter. Updates to follow.
- monitoring Apr 21, 2026, 09:54 AM UTC
Update: We have implemented a fix, and we are monitoring the results. Updates to follow
- resolved Apr 21, 2026, 10:12 AM UTC
Update: We can see no further delays to balance updates for high customers with orders placed. We appreciate your patience and understanding in this matter.