Lunchbox experienced a minor incident on February 26, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Feb 26, 2025, 09:40 PM UTC
Feb 26 , 16:40 EST Resolved - This issue has been resolved and guests are able to view their loyalty rewards on web ordering and mobile apps Feb 26 , 16:24 EST Identified - We have identified an issue wherein guests are unable to view their loyalty rewards on Lunchbox 2.0 (web ordering and mobile apps). We are actively working on a resolution.