Lunchbox incident

Ticketing System - Intercom Experiencing issues (Emails)

Minor Resolved View vendor source →
Started
Apr 09, 2026, 09:21 AM UTC
Resolved
Apr 09, 2026, 09:21 AM UTC
Duration
—
Detected by Pingoru
Apr 09, 2026, 09:21 AM UTC

Update timeline

  1. resolved Apr 09, 2026, 09:21 AM UTC

    Apr 9 , 05:21 EDT Resolved - This incident has been resolved. Apr 8 , 14:41 EDT Update - We are experiencing issues with our 3rd party ticketing software Intercom: Our help desk is down due to a 3rd party solution provider outage and our agents cannot create or access tickets consistently. Please refer to this page for status updates: https://www.intercomstatus.com/us-hosting Apr 8 , 14:30 EDT Investigating - We are experiencing issues with our 3rd party ticketing software Intercom: Please refer to this page for status updates: https://www.intercomstatus.com/us-hosting

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