Lunchbox experienced a major incident on May 5, 2026 affecting DoorDash Drive API and DoorDash Drive Order Fulfillment, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring May 05, 2026, 03:50 PM UTC
May 5 , 11:50 EDT Identified - We have identified an on-going issue with our third party partner - DoorDash. The 3PD DoorDash orders aren't confirming on their end as their site is timing out that is causing order failures. Lunchbox is actively monitoring for updates on the resolution. Thank you for your understanding.
- identified May 05, 2026, 03:50 PM UTC
We have identified an on-going issue with our third party partner - DoorDash. The 3PD DoorDash orders aren't confirming on their end as their site is timing out that is causing order failures. Lunchbox is actively monitoring for updates on the resolution. Thank you for your understanding. The status of this incident can also be monitored here - https://doordash.statuspage.io/
- resolved May 05, 2026, 06:22 PM UTC
This incident has been resolved.