Lumos incident

Access reviews are not loading

Critical Resolved View vendor source →

Lumos experienced a critical incident on June 3, 2025 affecting Platform, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 01:56 PM UTC
Resolved
Jun 03, 2025, 03:28 PM UTC
Duration
1h 32m
Detected by Pingoru
Jun 03, 2025, 01:56 PM UTC

Affected components

Platform

Update timeline

  1. investigating Jun 03, 2025, 01:56 PM UTC

    We're investigating reports that access reviews are failing to load. From our initial investigation, this appears to be widespread.

  2. monitoring Jun 03, 2025, 02:04 PM UTC

    Access reviews are now loading as expected. We believe we've identified and corrected the root cause, and we're monitoring to confirm that all is back to normal.

  3. resolved Jun 03, 2025, 03:28 PM UTC

    Behavior has returned to normal.