Lumos experienced a minor incident on June 5, 2025 affecting Platform, lasting 19h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 05, 2025, 10:45 PM UTC
We are aware of an issue resulting in delayed processing of Activity Log events. Customers visiting the Activity Log may see entries appearing approximately 10-12 hours after the ‘Ended’ timestamp of those events. We are actively investigating the issue and will provide regular updates.
- investigating Jun 05, 2025, 10:45 PM UTC
The team is continuing to investigate the root cause.
- identified Jun 05, 2025, 11:15 PM UTC
The team has identified that any events taking place after 5am EST on 6/5 will take ~1 day to register. Rest assured, these events are being logged as expected, but the display in the Activity Log is indeed delayed.
- monitoring Jun 06, 2025, 12:57 AM UTC
Our engineers have found the root cause of the issue causing the delay in Activity Log events. We're working to implement a fix to drain the queue as quickly as possible.
- monitoring Jun 06, 2025, 01:52 PM UTC
The root cause has been identified and addressed, and the event queue is continuing to drain. We will provide further updates as soon as we have them.
- resolved Jun 06, 2025, 06:32 PM UTC
The Activity Log queue is now back to normal functionality! This issue is resolved.