Lucky Orange Outage History
Lucky Orange is up right nowPingoru has recorded 37 incidents for Lucky Orange: 5 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 1 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 3 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 508 (0%) |
Incidents, newest first
Minor August 17, 2026 Data Accessibility Delay 2h 46m Web App
Started Aug 17, 2026, 10:22 PM UTC· resolved Aug 18, 2026, 01:08 AM UTC
- identified Aug 18, 2026, 12:22 AM UTC
Data is currently delayed in being displayed within your accounts. We have identified what has caused the delay and once resolved, all data will be accessible within your account as it is reprocessed.
- resolved Aug 18, 2026, 01:08 AM UTC
This incident has been resolved.
Major April 19, 2026 Major Outage detected on status page 28m Overall
Started Apr 19, 2026, 09:16 PM UTC· resolved Apr 19, 2026, 09:45 PM UTC
No vendor updates were posted for this incident.
Major March 16, 2026 Visitor Table Unavailable 4h 10m Web App
Started Mar 16, 2026, 10:15 PM UTC· resolved Mar 17, 2026, 02:26 AM UTC
- identified Mar 17, 2026, 12:42 AM UTC
We’re making some updates to the Visitor Table, so it’s taking a quick breather and is currently offline. The rest of the app is running smoothly! Thanks for your patience while we polish things up—we’ll have it back for you shortly.
- resolved Mar 17, 2026, 02:26 AM UTC
All updates have been completed and Visitors Table is back live. No data was lost during this time. Thanks for your patience.
Minor February 19, 2026 Delayed data ingestion 8h 53m Data Collection
Started Feb 19, 2026, 06:00 PM UTC· resolved Feb 20, 2026, 02:54 AM UTC
- identified Feb 19, 2026, 08:18 PM UTC
We’re currently experiencing a lag in data ingestion. Recordings and dashboard updates may be delayed, but no data is being lost. Thanks for your patience while we get things back up to speed.
- resolved Feb 20, 2026, 02:54 AM UTC
All data is caught back up and all data processing is back to normal.
Minor January 7, 2026 Delay in data processing 1h 16m Data Collection
Started Jan 07, 2026, 09:58 PM UTC· resolved Jan 07, 2026, 11:15 PM UTC
- identified Jan 07, 2026, 09:58 PM UTC
We’ve identified an issue affecting the speed at which incoming data appears in some accounts. We are actively working on a resolution. Please be aware that once the service is restored, it may take some time for all data to "catch up" and appear in your dashboard. Thanks for bearing with us.
- resolved Jan 08, 2026, 02:55 AM UTC
All data has now been processed and is up to date. We appreciate your patience through the delay.
Major July 1, 2025 Data ingestion delays 1h 27m Data Collection, Realtime + Presence
Started Jul 01, 2025, 09:04 PM UTC· resolved Jul 01, 2025, 10:31 PM UTC
- investigating Jul 01, 2025, 09:04 PM UTC
We’re currently experiencing a delay in processing incoming event data due to a backup in our data ingestion pipeline. As a result, some real-time data (like session activity or analytics events) may be delayed by up to 6 hours. Our team is investigating the issue and is actively working to reduce the backlog and restore normal processing speeds. We’ll provide updates here as we make progress.
- resolved Jul 02, 2025, 04:51 AM UTC
Data ingestion is back to flowing as expected and no data was lost during the delay. Apologies for any inconvenience caused during this time.
Major June 15, 2025 Cloud Provider Update –
Started Jun 15, 2025, 10:15 AM UTC· resolved Jun 15, 2025, 10:15 AM UTC
- resolved Jun 16, 2025, 11:59 AM UTC
Our team performed an update to continue to provide fast, reliable and secure storage of data. This update has been completed successfully and all is back up and running as expected.
Critical June 12, 2025 Recordings Playback Outage 2h 27m Realtime + Presence
Started Jun 12, 2025, 07:05 PM UTC· resolved Jun 12, 2025, 09:33 PM UTC
- identified Jun 12, 2025, 07:05 PM UTC
Due to an outage with our cloud provider, recordings are not currently available to play. We will update this as soon as all is back and running as expected.
- resolved Jun 12, 2025, 09:33 PM UTC
Our cloud provider is back up and running. All features should be working as expected. Please reach out if you are still experiencing any issues with the app.
Critical January 18, 2025 Data not loading in 1h 35m Data Collection, Realtime + Presence
Started Jan 18, 2025, 12:40 PM UTC· resolved Jan 18, 2025, 02:16 PM UTC
- identified Jan 18, 2025, 12:40 PM UTC
We have identified the issue and are working on resolving it. We should have everything tracking and loading as expected once the issue has been resolved and will update as soon as that is completed.
- resolved Jan 18, 2025, 02:16 PM UTC
All tracking is back up to usual and all visitors will be displayed in your dashboard as expected.
Critical November 7, 2024 New data delayed 8h 20m Data Collection
Started Nov 07, 2024, 06:00 AM UTC· resolved Nov 07, 2024, 02:20 PM UTC
- identified Nov 07, 2024, 12:03 PM UTC
We have identified an issue that is cause any new visitor data from being added to the account. We are working to resolve this issue and will make sure to provide updates as soon as it is resolved. You will not seeing any new visitor data come into recordings, heatmaps, funnels, etc. until this is resolved.
- resolved Nov 07, 2024, 02:20 PM UTC
All tracking has been restored and data will populate in your account for visits to the site moving forward.