Lucky Orange experienced a minor incident on January 7, 2026 affecting Data Collection, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Data Collection
Update timeline
- identified Jan 07, 2026, 09:58 PM UTC
We’ve identified an issue affecting the speed at which incoming data appears in some accounts. We are actively working on a resolution. Please be aware that once the service is restored, it may take some time for all data to "catch up" and appear in your dashboard. Thanks for bearing with us.
- resolved Jan 08, 2026, 02:55 AM UTC
All data has now been processed and is up to date. We appreciate your patience through the delay.