Lucky Orange incident

Recordings Playback Outage

Resolved after 2 hours 27 minutes, affecting Realtime + Presence, on June 12, 2025.

resolved Jun 12, 2025, 09:33 PM UTC

Our cloud provider is back up and running. All features should be working as expected. Please reach out if you are still experiencing any issues with the app.

Started
Jun 12, 2025, 07:05 PM UTC
Resolved
Jun 12, 2025, 09:33 PM UTC
Duration
2h 27m
Detected by Pingoru
Jun 12, 2025, 07:05 PM UTC

Affected components

Realtime + Presence

Update timeline

  1. identified Jun 12, 2025, 07:05 PM UTC

    Due to an outage with our cloud provider, recordings are not currently available to play. We will update this as soon as all is back and running as expected.

  2. resolved Jun 12, 2025, 09:33 PM UTC

    Our cloud provider is back up and running. All features should be working as expected. Please reach out if you are still experiencing any issues with the app.

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