Resolved after 1 hour 35 minutes, affecting Data Collection and Realtime + Presence, on January 18, 2025.
All tracking is back up to usual and all visitors will be displayed in your dashboard as expected.
Affected components
Data CollectionRealtime + Presence
Update timeline
- identified Jan 18, 2025, 12:40 PM UTC
We have identified the issue and are working on resolving it. We should have everything tracking and loading as expected once the issue has been resolved and will update as soon as that is completed.
- resolved Jan 18, 2025, 02:16 PM UTC
All tracking is back up to usual and all visitors will be displayed in your dashboard as expected.
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