Resolved after 8 hours 20 minutes, affecting Data Collection, on November 7, 2024.
All tracking has been restored and data will populate in your account for visits to the site moving forward.
Affected components
Data Collection
Update timeline
- identified Nov 07, 2024, 12:03 PM UTC
We have identified an issue that is cause any new visitor data from being added to the account. We are working to resolve this issue and will make sure to provide updates as soon as it is resolved. You will not seeing any new visitor data come into recordings, heatmaps, funnels, etc. until this is resolved.
- resolved Nov 07, 2024, 02:20 PM UTC
All tracking has been restored and data will populate in your account for visits to the site moving forward.
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