Lucidworks incident

Connected Search and AI Agent Service Disruption

Ongoing since 02:37 PM UTC, affecting Agent Studio and Connected Search.

investigating Oct 27, 2026, 02:37 PM UTC

Lucidworks Connected Search and AI agent services are experiencing a service disruption resulting in failed requests. Platform users are encountering query errors across Connected Search and Agent Studio agents. End users utilizing Connected Search and AI agents are actively experiencing request failures. We are actively investigating the issue to restore normal operations. We will provide further updates as more information becomes available.

Started
Oct 27, 2026, 02:37 PM UTC
Resolved
Ongoing
Duration
● 24m
Detected by Pingoru
Oct 27, 2026, 02:37 PM UTC

Affected components

Agent StudioConnected Search

Update timeline

  1. investigating Oct 27, 2026, 02:37 PM UTC

    Lucidworks Connected Search and AI agent services are experiencing a service disruption resulting in failed requests. Platform users are encountering query errors across Connected Search and Agent Studio agents. End users utilizing Connected Search and AI agents are actively experiencing request failures. We are actively investigating the issue to restore normal operations. We will provide further updates as more information becomes available.

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