Ongoing since 05:07 PM UTC.
Lucca applications are now fully available. The interruption occurred from 6:00 PM to 6:15 PM and affected the EU2 region. Les applications Lucca sont maintenant totalement disponibles. L’interruption a eu lieu de 18h00 à 18h15 et a concerné la région EU2.
Update timeline
- investigating Nov 03, 2026, 05:07 PM UTC
Lucca is currently unavailable. We are working to resolve this as quickly as possible. Lucca est actuellement indisponible. Nous sommes en train de rétablir le service aussi rapidement que possible.
- identified Nov 03, 2026, 05:18 PM UTC
We are aware of continued degraded service across Lucca applications. We have investigated and identified a fix. We will continue to monitor as this is deployed. Nous constatons actuellement un service dégradé sur les applications Lucca. Nous avons identifié la cause et sommes en train de la corriger.
- monitoring Nov 03, 2026, 05:30 PM UTC
We've deployed a fix and are seeing recovery across the application. We will continue to monitor before resolving. Le correctif a été déployé et nous constatons un retour progressif à la normale. Nous poursuivons la surveillance avant de considérer l’incident clos.
- monitoring Nov 03, 2026, 05:36 PM UTC
Lucca applications are now fully available. The interruption occurred from 6:00 PM to 6:15 PM and affected the EU2 region. Les applications Lucca sont maintenant totalement disponibles. L’interruption a eu lieu de 18h00 à 18h15 et a concerné la région EU2.
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