Lucca incident

Lucca Absences - Impossibility to create leave and sick leave from schedule management.

Notice Resolved View vendor source →

Lucca experienced a notice incident on August 11, 2026, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2026, 02:11 PM UTC
Resolved
Aug 11, 2026, 03:45 PM UTC
Duration
1h 34m
Detected by Pingoru
Aug 11, 2026, 02:11 PM UTC

Update timeline

  1. identified Aug 11, 2026, 02:11 PM UTC

    We are currently experiencing an issue preventing users from creating sick leave requests directly from the schedule management page. However, it is still possible to create them from your collaborators' leave request page. We have identified the cause and a fix is currently being deployed. We will continue to monitor the situation closely until service is fully restored. Nous constatons actuellement un problème empêchant la création d'arrêts maladie directement depuis l'interface de gestion du planning. Il reste toutefois possible de les saisir depuis la page de demande d'absence de vos collaborateurs. Nous avons identifié la cause et un correctif est en cours de déploiement. Nous maintenons une surveillance active jusqu'au rétablissement complet du service.

  2. resolved Aug 11, 2026, 03:45 PM UTC

    This incident has been resolved.